Terms of Trade

The following general conditions of sale apply to goods supplied by Hi-Tec Aerials Ltd (“The Seller”) but are subject to any other special conditions and terms that may be notified to a Purchaser or purchasers relating to a particular product or range of products supplied by the Seller. Headings are used as a matter of convenience only and shall not affect the interpretation of these conditions. 


Orders can be received by email, by phone or in person at our facility. Orders placed by a company’s designated person will be actioned. Acceptance of a quote or placing a direct order will obligate the purchaser to complete the purchase and make payment for the goods.  

Right to refuse 

We reserve the right to refuse an order. This may be due to not being able to meet the customer’s timelines, or insufficient stock / materials are in inventory, or some other reason. 


Goods are quoted exclusive of installation, and only explicitly outlined fittings. Most fittings and cables are sold separate.  


Prices of goods are by quotation. Quotes are valid for 3 months. We reserve the right to adjust price lists without notice. Freight is payable on top of the quoted price of goods, if applicable. 


Goods and Services Tax is payable on purchases in New Zealand. Any duty or other charges relating to goods sold shall be paid by the Purchaser in addition to the prices quoted or referred to.

Payment terms – customer accounts 

Payment for goods supplied on credit account is due by the 20th of the month following invoice date, time being strictly of the  essence. Should the purchaser fail to pay in full the price or any part thereof on due date the Seller reserves the right to charge  interest to the Purchaser at the Seller’s trading bank base rate applicable plus 2% calculated on a daily basis from the due date  to the date of payment. In addition, the Seller may withhold delivery of further goods to the Purchaser until any outstanding  amount plus accrued interest (if any) is paid.  

Payment terms – other customers 

Payment for goods supplied to customers without an account is provided on a cash in advance basis.  Payment terms of 7 days may be extended to organisations which are regular customers. Full payment is due on the date specified by the Seller on the invoice, time being strictly of the essence. 


The risk of loss, damage, or deterioration to goods shall be exclusively that of the Purchaser from the time when the goods are  delivered from the Seller’s premises to a carrier or other agent.  It is the Purchaser’s responsibility to ensure that all goods are stored in accordance with all requirements specified by law and  recommendations of the Seller. 


Any claim by the Purchaser for damage, shortage, bad condition or other fault in the goods must be made in writing and received  by the Seller with seven days of receipt of goods by the Purchaser. 


The Supplier will arrange best endeavours on delivery price and time, unless otherwise instructed. All orders are supplied Freight your care (FYC) unless other arrangements have been made with the management of the seller.  Freight Forwarders used are the choice of the Seller unless otherwise instructed by the Purchaser. The Seller may in its discretion deliver any order or any part of an order by instalments. 


Ownership of any goods supplied is retained by the Seller until payment is made in full for the Seller’s goods of for any other  goods supplied by the Seller to the Purchaser. Prior to payment for the goods the Purchaser shall keep the goods and proceeds  securely and separately as agent, bailee and fiduciary for the Seller in such a way that they remain clearly identifiable as the property of the Seller. 


The Seller warrants its products for a period of twelve months from the date of purchase (Invoice Date) against manufacturing defects or subsequent failure of the product to perform to specifications within the warranty period.  The Seller will not be responsible for damage or malfunction caused by incorrect use or installation. Warranty claims must be supported by the return of the item claimed, proof of the original purchase (Invoice) and details of the alleged fault.  Failure to return the goods within the warranty period or failure to supply proof of purchase date will render the claim invalid. 


All goods are sold by the Seller on the understanding that the Purchaser is solely responsible for determining the suitability of the  goods for the intended use. Any advice or recommendation given by the Seller or its agents as to the method of storing, applying or using the goods is given without liability on the part of the Seller. The liability of the Seller for any loss, damage or injury suffered by the Purchaser of third parties arising by reason of defects in the goods or otherwise and howsoever caused shall be limited to the purchase price of the goods. All conditions, warranties or other terms and conditions implied by law, custom or usage are excluded. 

Goods returned 

No goods will be accepted for return without the prior authority of the Seller. Requests for Credit of Returned Goods are subject to:

a) Goods are returned within 14 days of Invoice Date

b) Goods are accompanied by the invoice details and the full reason for return.

c) Indented items and customer made products are not returnable for credit. Return freight is paid by the purchaser, unless otherwise agreed by the Seller.

d) Returned Goods must arrive in a saleable condition. 


The sale of the goods by the Seller to the Purchaser does not confer any right or license to the Purchaser Rights to use or exploit in any way any intellectual property rights existing or relating to the goods of which the Seller is the proprietor or to which the Seller is otherwise entitled.  

Unless otherwise agreed, all intellectual property associated with the product remains with the Seller. 

Force Majeure 

The Seller is not liable to the Purchaser for failure to deliver goods or delay in delivery where such failure or delay arises from  Majeure: or as a result of war or civil disturbance, strike, lockout, fire, earthquake, pandemic or shortages of materials or any other circumstances beyond the Seller’s control. 


The invalidity of unenforceability of any part of these Conditions of Sale shall not affect the enforceability or validity of the remaining Conditions of Sale.